Refund Policy
Effective Date: [Insert Date]
Website Name: [Your Website Name]
At [Your Website Name], we strive to ensure complete customer satisfaction. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refund
You may request a refund if:
- You receive a damaged or defective product
- You receive an incorrect product
- The product is missing from your order
To be eligible, the product must be unused, unopened, and in its original packaging.
2. Non-Refundable Items
Due to hygiene and safety reasons, opened or used skin care products are not eligible for refund, unless the product is damaged or defective at the time of delivery.
3. Refund Request Process
To request a refund, please contact us within [X] days of receiving your order at:
📧 Email: [Your Email Address]
Please include your order number and clear photos or videos of the issue for faster processing.
4. Refund Approval & Processing
Once your refund request is approved, the refund will be processed to the original payment method within [5–10] business days.
5. Shipping Charges
Shipping charges are non-refundable unless the refund is due to our mistake (wrong or damaged product).
6. Contact Us
If you have any questions regarding this Refund Policy, please contact us at:
📧 Email: [Your Email Address]
📞 Phone: [Your Phone Number]
By placing an order on our website, you agree to this Refund Policy.
If you want, I can also write:
- Return & Exchange Policy
- A short version for mobile
- A combined policy page
Just let me know 😊
